For Hotel Guests

Useful information during your stay at the hotel.

Here you will find essential hotel information, services and practical recommendations to make your stay at Metropol Hotel as comfortable as possible.

Stay Information

  • Check-out: until 12:00
  • Check-in: from 15:00
  • Free WiFi: available throughout the hotel
  • Quiet hours: 23:00–07:00
    Please inform the reception as soon as possible if you notice any violations of the hotel rules.
  • Reception: open 24 hours a day (24/7)
  • Pets: not allowed

Room Cleaning

  • Use of the “Do Not Disturb” sign – we understand and respect your wish for privacy. However, the hotel reserves the right to check the condition of the room and verify the persons staying in the room within a 24-hour period to ensure the safety of both hotel property and guests.
  • Daily room cleaning is provided only upon request. Housekeeping will monitor the sign placed on your door: ROOM NEEDS CLEANING. Please place the sign on your door no later than 12:00 PM.
  • The waste bin located under the desk in your room is intended for mixed household waste. Please leave cardboard packaging next to the bin. Metal cans and glass bottles/jars may be left on the table. In the hotel lobby, you will find a sorting station where you can conveniently dispose of bio waste, packaging, paper and cardboard.
  • Recycling bins for separated waste collection are located in the hotel lobbies. Hazardous waste, such as batteries, accumulators, and e-cigarettes, should be brought to the reception desk so that it can be safely directed to the appropriate collection system.
  • Thank you for helping us care for the environment. Metropol Hotels follows the sustainable tourism principles of Green Key, and even small choices can make a big difference. Read more

Gym

  • The gym is open daily from 07:00 to 21:00
  • Location: Metropol Hotel, 2nd floor
  • For Metropol Hotel guests: 10 € per visit.

Parking

  • Parking is available in the outdoor parking area for 20 € per day
  • If you wish to park, please reserve a parking space in advance by contacting the hotel sales department at [email protected]

Contact for Hotel Guests

Below you will find additional information about spa services, self-service options, dining venues and other services that will help make your stay as pleasant as possible.